Integrations Overview
OptivaAI platforms are designed to integrate with existing enterprise systems through secure and controlled interfaces.
Integration Categories
- CRM systems
- Telephony platforms
- Ticketing and case management tools
- Data warehouses and BI platforms
Integration Principles
- Customer systems remain the system of record
- Access is role-based and auditable
- Integrations are configured per deployment
Specific technical details are shared during implementation.