Nova360 is a voice-first AI platform designed to automate high-volume, SOP-driven customer interactions in enterprise environments.
It helps organizations deliver consistent customer experiences across regions and languages, while maintaining governance, auditability, and controlled human handoff.
Who Nova360 Is For
- Enterprises handling large inbound or outbound call volumes
- Organizations operating across multiple regions or languages
- Operations teams seeking standardization and visibility
What Nova360 Does
- Automates routine customer conversations using defined SOPs
- Supports multilingual voice and digital interactions
- Escalates conversations to human agents when required
- Provides operational visibility into conversation outcomes
What Nova360 Is Not
- Not a consumer chatbot
- Not a generic LLM wrapper
- Not an uncontrolled or experimental AI system
Nova360 is built for reliable automation in real enterprise environments.
🌐 Product website: https://www.optivaai.com
📩 Request a demo: https://www.optivaai.com/contact